Touch Tone Capture

• Imprint customer's credit card on sales slip.
• Call Authorization Number: 1-800-307-9888.
• Listen for greeting. Press:
• 0 - Speak to Service Representative
• 1 - No Prompts (bypass voice prompts)
• 2 - Prompts (listen to voice prompts)
• * - Repeat Menu
• Enter Bank Number and press <#>.
• If your merchant # begins with 4266 your bank number is 030600
• If your merchant # begins with 4616 your bank number is 083600
• Enter Merchant Number and press <#>.
• Enter Transaction Code and press <#>.
• 1 - Sale
• 2 - Return
• 3 - Ticket Only
• 4 - Authorization Only
• 5 - Void Sale
• 6 - Void Return
• 7 - Void Ticket Only
• 9 - Deposit From Previous Business Day
• 12 - Sale with AVS and CVV2/CVC2/CID
• 13 - Authorization Only with AVS
• 0 - Close Batch
• Enter Credit Card Number and press <#>.
• Enter Expiration Date (MMYY) and press <#>. If not available, press <#>.
• Enter Charge Amount (without decimal) and press <#>.
• Listen for confirmation prompt and press <#> to confirm Charge Amount, or press <*> to re-enter the amount.
• For Transaction Code 12, continue with step 10.
• For Transaction Code 13, proceed with step 11.
• Otherwise, proceed with step 13.
• Enter CVV2/CVC2/CID value and press <#>. If CVV2/CVC2/CID value not available, press <#>.  Listen for confirmation prompt and press <#> to confirm CVV2/CVC2/CID value, or press <*> to re-enter the value. Do not store this value in any written form.
• Enter the Street Number or the P.O. Box Number from the billing address and press <#>. Listen for confirmation prompt and press <#> to confirm information, or press <*> to re-enter the information.
• Enter the 5- or 9-digit ZIP Code and press <#>. If entering alphanumeric ZIP Code, press <*> and wait for assistance. Listen for confirmation prompt and press < #> to confirm ZIP Code, or press <*> to re-enter ZIP Code.
• Listen for Authorization Response Code and write response code on sales receipt. For Transaction Code 12, listen for AVS and CVV2/CVC2/CID responses. For Transaction Code 13, listen for AVSresponse. Press:
• * - Repeat response(s)
• # - Enter another transaction (return to step 6)
• 3 - End call

TOUCH TONE CAPTURE (for transaction code 14—AVS Only)

• Imprint customer's credit card on sales slip.
• Call Authorization Number: 1-800-307-9888.
• Listen for greeting. Press:
• 0 - Speak to Service Representative
• 1 - No Prompts (bypass voice prompts)
• 2 - Prompts (listen to voice prompts)
• * - Repeat Menu
• Enter Bank Number “030600” and press <#>.
• Enter Merchant Number and press <#>.
• Enter Transaction Code and press <#>.
• 14 - AVS Only
• Enter Credit Card Number and press <#>.
• Enter Expiration Date (MMYY) and press <#>. If not available, press <#>.
• Enter the Street Number or the P.O. Box Number from the billing address and press <#>. Listen for confirmation prompt and press <#> to confirm information, or press <*> to re-enter the information.
• Enter the 5- or 9-digit ZIP Code and press <#>. If entering alphanumeric ZIP Code, press <*> and wait for assistance.  Listen for confirmation prompt and press < #> to confirm ZIP Code, or press <*> to re-enter ZIP Code.
• Listen for AVS response. Press:
• 1 - Authorize the sale (continue with step 12)
• * - Repeat AVS response message
• # - Enter another transaction (return to step 6)
• 3 - End call
• Enter Charge Amount (without decimal) and press <#>. Listen for confirmation prompt and press <#> to confirm Charge Amount, or press <*> to re-enter the amount.
• Enter CVV2/CVC2/CID value and press <#>. If CVV2/CVC2/CID value not available, press <#>.  Listen for confirmation prompt and press <#> to confirm CVV2/CVC2/CID value, or press <*> to re-enter the value. Do not store this value in any written form.
• Listen for Authorization Response Code and write response code on sales receipt. Listen for AVS and CVV2/CVC2/CID responses. Press:
• * - Repeat responses
• # - Enter another transaction (return to step 6)
• 3 - End call